Objective:
To integrate HUB with ImplantBase for streamlined inventory management, improved client retention, and cost savings at Capital Medical, a leading Zimmer/Biomet distributor.
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Capital Medical Case Study.pdf
Users:
Inventory Managers, Operations Team, Client Relations Managers.
Steps:
- Initial Analysis: Evaluate the limitations of the existing ImplantBase system, especially focusing on manual errors, inventory inefficiencies, and client retention issues.
- System Integration: Seamlessly integrate HUB with ImplantBase, enabling both platforms to work in tandem.
- Staff Onboarding: Train teams to adapt to the integrated system for inventory management and client interaction.
- Operational Monitoring: Use built-in analytics to track improvements in efficiency, inventory savings, and client retention.
- ROI Calculation: Periodically measure the financial impact and other KPIs to assess the benefits of the integrated system.
Challenges:
- Manual errors costing $15,000 annually.
- Inventory mismanagement with losses of $25,000/year.
- Inconsistent process standardization affecting productivity.
- Client attrition causing a yearly loss of $10,000.
Benefits:
- 25% reduction in manual errors, saving $15,000/year.
- 15% reduction in unnecessary stock, saving over $20,000/year.